Privacy Statement

Welcome to www.cemart.eu, the website made available to you by Cemart NV. Based in Maatheide 76E, 3920 Lommel, Cemart NV is responsible for the processing of personal data as shown in this privacy statement.

Our contact details are as follows:
www.cemart.eu
Maatheide 76E
3920 Lommel
Tel: +32 11 52 51 10
Fax: +32 11 52 51 09
E-mail: info@cemart.eu

The aim of this privacy statement is to provide you with clear and transparent information about the processing of your personal data when visiting and using our website.

Personal data that we process

Cemart NV processes your personal data when you make use of our services and/or because you supplied the data to us by email.

Below you will find an overview of the personal data that we process if you send us an email:
- Email address
- Any other personal data that you provide us in your message

After you have used our website, we also process the following information: -IP address
- Information about your activities on our website

For clarification of the processing of personal data, you can also consult our cookie statement on our website.

Special and/or sensitive personal data that we process

We do not process any special and/or sensitive personal data via our website such as information on religion or belief, race, political preference or health.

This website and the services that are offered are not directed to individuals below the age of 16 and Cemart NV does not intend to collect data on site visitors who are younger than 16 years unless they have permission from a parent or guardian.

However, we cannot check if a visitor is over the age of 16. We encourage parents to be involved in their children's online activities so as to prevent the collection of data about children without parental consent.

If you believe that we have collected personal data on a minor without consent, please contact us at info@cemart.eu to have this information deleted.

Purpose and basis on which personal data are processed

Cemart processes the data you have entered via the online contact form or provided via your e-mail in order to follow up on your request via email or by phone, if necessary.

By providing this information voluntarily, you consent to have such information processed with a view to respond to your enquiry or request and to inform you about our services.

Cemart NV also processes personal data if required to do so by law, such as when information is required for tax purposes.

We ensure the protection of personal data if they are disclosed to third parties.

Automated decision-making

Cemart NV never makes decisions based on the automated data processing of matters that can have (considerable) consequences for people. This applies to decisions taken by computer programmes or systems without requiring the intervention of a person (e.g. employee of Cemart NV).

How long we store personal data

Personal data obtained through the website will not be kept longer than necessary for the purposes for which they were collected and for a maximum duration of 5 years, in so far as Cemart NV is not legally required to keep the data for longer.

Sharing personal data with third parties

To protect your privacy, we only provide information to third parties where it is required to follow up on your enquiry or request.

We always ensure that third parties to whom we provide data assure us that your data are processed securely to guarantee your privacy.

In principle, we do not provide any data to third parties outside the European Union. However, where this is necessary to comply with your enquiry or request, we provide the same level of protection as applicable in the European Union.

Use of cookies or similar technologies

Cemart NV uses functional, analytical and tracking cookies. When visiting the website for the first time, a cookie (small text file) is stored in the browser on your computer, tablet or smartphone.

These cookies ensure that the website is functioning correctly and that your preferred settings, for example, are remembered.

These cookies not only enable the website to function correctly and but also to be optimised. With your first visit of the website, you were already informed about these cookies and asked for permission to place them. A separate cookie statement can also be consulted on our website

Access, modify or delete data

You have the right to access, correct or delete your personal data. In addition, you have the right to withdraw your consent for the processing of data or to object to the processing of your personal data by Cemart NV, as well as the right to data portability.

This means that you can request us to send your personal data in an electronic file to you or another organisation mentioned by you.

You can send a request for access, correction, removal, transmission of your personal data or request to withdraw your consent or objection to the processing of your personal data to info@cemart.eu.

To ensure that the request for access has been made by you, we ask that you send a copy of your ID with the request.

Kindly blacken your passport photo, card number and national register identification number. This is to protect your privacy.

We respond to your request as quickly as possible, but within four weeks at the latest.

Cemart NV would also like to point out that you have the possibility to submit a complaint to the Data Protection Authority, Rue de la Presse 35, 1000 Brussels.

How we protect personal data

Cemart NV takes the protection of your data seriously and implements appropriate measures to prevent abuse, loss, unauthorised access, disclosure and unauthorised alteration.

If you believe that your data are not well protected or if there is evidence of abuse, kindly contact our customer service at info@cemart.eu.

We provide information to third parties only when necessary to meet your request or respond to your question, to execute our agreement with you or comply with a legal obligation.

When Cemart NV transfers your personal data to a third party, Cemart NV takes the necessary action to limit access to the data required by this third party to meet its objectives.

We enter into a data processing agreement with companies that are contracted by us to process your data to ensure the same level of security and confidentiality of your data.